Winner of the 2020 Celent Model Insurer Award for Legacy and Ecosystem Transformation

Abstract

Legacy and ecosystem transformation projects are generally highly risky projects, and many insurance CIOs prefer avoiding these long transformation journeys. With Project Electric, Union Assurance PLC has been ambitious and demonstrated that –— when well prepared and managed — replacing legacy systems and digitizing key business processes can be highly valuable. Project Electric was not only about replacing an AS400 legacy system, but Union Assurance PLC also decided to leverage the cloud model and add new digital capabilities to promote automation.